End Your VoIP and Video Call Problems Now

End Your VoIP and Video Call Problems Now

Online business communication through video conferencing and VoIP has revolutionized the way we connect and collaborate, making it easier than ever. However, network issues can quickly turn this convenience into a source of stress and embarrassment. Imagine the frustration when you hear “I can’t hear you,” or when you must decipher muffled words during a critical call.

Luckily, you don’t have to suffer through lag or choppy calls—effective solutions are available to mitigate these issues. In this blog, we’ll explore some common problems with these technologies and introduce a comprehensive solution to significantly improve your communication experience.

The Growth of Digital Meetings

In 2022, the global video conferencing market was valued at $25 billion and is expected to soar to $95 billion by 2032. Similarly, the VoIP sector is anticipated to reach a market share of $93.2 billion by 2024. As technology progresses, face-to-face meetings are becoming increasingly rare, with forecasts indicating that only 25% of business meetings will be in-person by 2024.

End Your VoIP and Video Call Problems Now Infographic

Video Conferencing Problems

Despite these trends, companies encounter significant challenges that can disrupt vital communications. Currently, over 58% of businesses regularly use video conferencing, yet more than half of these users experience persistent audio issues due to poor network connectivity. Do any of these scenarios sound familiar?

“My video in Zoom froze during an important presentation!”

“My customer was talking, but I couldn’t understand them on the Teams call.”

“Am I the only one getting a ‘network unstable’ message on my screen?”

“I’m trying to share my screen, but it’s not working.”

“I was in the middle of a negotiation and everything on the screen became pixelated.”

VoIP Network Issues

Like video calls, VoIP calls are prone to network issues such as packet loss, latency, and jitter. These problems can manifest as dropped calls, robotic and choppy voices, and frustrating lags that cause overlaps in communication—issues that not only waste time but can also lead to significant revenue losses. Here’s a breakdown of these common problems:

Dropped Calls: The line goes dead, often without one party realizing it, leading to one-sided conversations.

Robotic Voices: Distorted audio that removes the natural human quality from voices, making it difficult to understand what is being said and creating an unpleasant experience.

Choppiness: Words or parts of sentences get cut off mid-sentence, making the call sound rough and uneven, complicating sensitive or contentious discussions.

Lag: A delay between the sender and the receiver can make it seem like the receiver is slow to respond, often resulting in both parties talking over each other.

Four Questions for Optimal Network Connectivity

To address these disruptions, evaluate your network infrastructure against several critical capabilities:

Real-Time Performance Monitoring: Does your network detect and adapt to internet performance changes instantly? Continuous monitoring is essential for maintaining uninterrupted communication.

Dynamic Quality of Service (QoS) Adjustments: Can your network dynamically prioritize critical traffic based on current conditions? This capability is crucial to ensure that less important traffic does not compromise the quality of VoIP and video calls.

Automatic Failover and Optimization: Does your system support seamless failover for VoIP and Unified Communications as a Service (UCaaS) without manual intervention? This ensures reliability, even when primary services falter.

Consistency Across All Traffic: Are all applications treated with equal importance, ensuring a uniformly positive user experience across your network? Consistency is key to preventing user frustration and enhancing overall productivity.

The Answer to Your Connectivity Needs

Just Solutions, a proud vendor of Bigleaf Networks, is your essential partner for enhancing internet reliability and communication efficiency. Bigleaf’s advanced technology addresses critical network infrastructure needs, enabling businesses to enjoy seamless, enterprise-grade connectivity.

The rapid deployment of Bigleaf routers guarantees that your operations are supported by the most reliable and efficient internet connectivity available, improving not only VoIP and video conferencing experiences but also ensuring optimal performance across all types of internet traffic.

Ready to Upgrade Your Business Communications?

Don’t let network-related issues hold you back. Eliminate dropped calls, choppy videos, and customer complaints with Just Solutions and Bigleaf’s robust network solutions. To learn more about how you can optimize your business communications and overcome common network challenges, visit our solutions page: Optimize Your Network. Take the first step towards flawless communication today!

Internet connectivity without complexity

When your all-important, cloud-based technologies achieve peak performance, your teams can be productive and your business can operate efficiently.