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The SMB’s guide to staying afloat during the COVID-19 pandemic
More than being a global health crisis, the COVID-19 pandemic is also upending the global economy. Many businesses find themselves facing the grim reality that
May 6, 2020
Business
Reasons your business needs CRM software
Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn
October 22, 2018
Business
Can AI empower customer service agents?
Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into
May 28, 2018
Business
The business benefits of CRM software
Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales
January 26, 2017